All postage is sent via Australia Post's Eparcel network.
*All purchases will attract a flat shipping fee within Australia of $5.00 AUD, excluding heavy items, which will incur a $30 AUD shipping fee. Express Shipping is an additional $25 AUD.
For international shipping outside of Australia, please contact us to enquire regarding shipping fees.
Tracking Your Order
When you create an account to shop on GiftBox Online, you will be asked for an email address. When you make a purchase, your order status and unique tracking number will be sent to this nominated email address. You can track your order through the Australia Post website: auspost.com.au/track/
The postage tracker will identify when the goods have been dispatched and ready for delivery to your home. If delivery is unsuccessful (no one is home) the goods may be picked up from your local Australia Post outlet, unless specified otherwise.
Delivery times will vary depending on which type of postage option is selected; the two options are Regular Parcel Post and Express Parcel Post which is a faster but more expensive option. Delivery times will also be affected by the area/ postcode the parcel is being sent to; those areas classed as being outside of the standard Australia Post network may take longer to arrive.
To get an estimate of how long a parcel will take to arrive please check the Australia Post website
Delivery days are classed as business days of Monday – Friday. Orders cannot be sent on public holidays or weekends.