Services & Fees
Delivery Type |
Fee |
Timeline |
Service Information |
---|---|---|---|
Click & Collect |
Free | up to 4 Hours | Pick up from your local Smokemart & GiftBox Store |
Same Day* |
$9 | Same Day | Order by 2pm, Delivered by our Partner Delivery Network. *Check if this is available in your area here |
Express Post |
$15-$19 | 2-4 Days | Shipped by Australia Post from our Melbourne & Sydney Fulfillment Centres |
Regular Post |
$10 | 3-6 Days | Shipped by Australia Post from our Melbourne & Sydney Fulfillment Centres |
Need it in time for Father’s Day?
Regular Delivery: Ensure delivery before Father's Day. Order by August 23th for metro areas.
Express Delivery: Ensure delivery before Father's Day. Order by 27th August for Fastest Delivery for select metro areas on eligible orders.
Click & Collect: Order by 31st August for Free Click & Collect to pick up your order for Father’s Day.
Same Day Delivery: Order by 12pm on August 31st for delivery the same day.
Delivery Method
All postage is sent via Australia Post Eparcel network.
Shipping Fees
All purchases will attract a flat shipping fee within Australia of $10 AUD*. Express Shipping fee ranges from $15-$22 AUD.
Alternatively, you can choose Click & Collect or Same Day Delivery to expedite your order. Click the links to find more information on these options.
Tracking Your Order
When you create an account to shop on Smokemart & GiftBox it asks for an email address, once you have made a purchase a unique tracking number will be sent to the nominated email address and you can track the order through the Australia Post website
auspost.com.au/track/
The postage tracker will identify when the goods have been dispatched and ready for delivery to your home, if delivery is unsuccessful (no one is home) the goods can be picked up from your local Australia Post outlet.
Delivery Times
Delivery times may vary depending on which type of postage option is selected; the two options are Regular Parcel Post and Express Parcel Post which is a faster but more expensive option. Delivery times may also be affected by the area/ postcode the parcel is being sent to, some areas are classed as being outside of the standard Australia Post network which take longer to arrive.
Delivery Days
Delivery days are classed as business days of Monday – Friday. Orders cannot be sent on public holidays or weekends
PO Boxes, Parcel Lockers & Parcel Collect
Unfortunately, we do not deliver to PO Boxes, Parcel Lockers, or Parcel Collects. This is to ensure full compliance with all relevant legislation relating to the sale of restricted goods including but not limited to Tobacco & Sexual Wellness products by verifying the identity of customers at the time of delivery.