Can I return my device if I change my mind? What if the product is faulty?
A product cannot be returned once the packaging and/or seal has been broken. If your product is faulty, we will facilitate a return and replacement via the product manufacturer. Please ensure you retain proof of purchase.
Does my device come with a warranty?
Yes, all devices are covered by a manufacturers warranty. The details of these warranties are contained inside the packaging with your device.
Are there any health considerations or conditions I should be aware of before using personal massage products?
Yes, there are several important health considerations to keep in mind when using personal massage products:
1. If you are pregnant or have any medical conditions, such as diabetes, phlebitis, thrombosis, or other health issues, it's crucial to consult with a medical professional before using any personal massage product to assess the risk of blood clots.
2. Do not use these products on areas that have pre-existing injuries or on swollen skin to prevent further discomfort or injury.
3. If you have implanted medical devices, such as a pacemaker, or have undergone surgery in the relevant body parts, it is essential to consult a medical professional before using personal massage products to ensure safety and compatibility.